Novelle

Workflow

From date anxiety to verified next steps.

Novelle starts with the bottleneck couples actually feel: who is available, what might it cost, and can the whole plan hold together?

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1. Capture the constraints

The intake turns location, date flexibility, budget, guest count, style, and must-have services into a structured wedding brief.

  • Date window
  • Guest count
  • Budget range
  • Must-have suppliers

2. Draft package directions

The matching layer compares likely venue and supplier combinations, budget fit, and operational trade-offs.

  • Venue fit
  • Supplier categories
  • Estimate range
  • Known trade-offs

3. Verify availability

Availability is labeled honestly. Calendar-connected and recently confirmed options are separated from options that still need supplier outreach.

  • Timestamped status
  • Supplier response loop
  • Missing terms

4. Human review

A reviewer checks claims, pricing assumptions, supplier fit, and cancellation/deposit questions before options become customer-facing.

  • No AI-only final offers
  • Risk flags
  • Quote normalization

5. Hold, contract, and payment

A verified live-calendar package can be held atomically after the supplier scope and customer contract are accepted. Novelle emails the payment invoice, and correctly reconciled cleared funds confirm the booking.

  • Expiring date hold
  • 48-hour invoice deadline
  • Shared booking workspace

6. Manage the journey

Couples and partners see the same canonical booking timeline, while changes, postponement, cancellation, replacement, payment review, and notifications follow durable state transitions.

  • Change orders
  • Cancellation and replacement
  • Durable notifications